BOOKING CONFIRMATION

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Thanks for booking with NZ Look Shuttles.

WHEN YOU ARRIVE IN CHRISTCHURCH

After you’ve collected your luggage, please walk around to door #1. Your driver will park here to meet you.

Short waits may be required at Christchurch Airport if we’re meeting people off multiple flights.

WHAT TO DO WHEN THINGS DON'T GO TO PLAN

  • We only send a driver when we’re expecting passengers.
  • If you miss your plane, or it’s cancelled, you need to notify us ASAP. 
  • We track ALL flights, so we’ll know if your plane is just running late.
  • If you don’t notify us of any changes, and you arrive on a different flight or on a different day, a driver might not be there. 

CUSTOMS & BIOSECURITY

  • If you’ve arrived on an international flight, you’ll need to process through customs.
  • Please note, New Zealand has strict biosecurity laws and you’ll need to declare most food items, and any items used with animals, or items such as camping gear, hiking shoes, bikes, kayaks, etc.
  • For more information, see what MPI says.

CONNECT WITH US

We’re a friendly bunch, and this means you’ll have a direct line to our Operations team in transit, on arrival, and in case you have questions or get stuck.

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