All arrivals
we park outside doors 1 & 2.
- Our drivers park outside doors 1 & 2 at the Regional end of the terminal.
- All external doors of the terminal have a number on them; find any external door and then follow the numbers down until you get to 1 & 2
- If you have a short wait for us, there are facilities inside, and seating both inside and outside door 1.
INTERNATIONAL ARRIVALS
- If you arrive on an international flight, it’s a 2-3 minute walk to door 1.
- Exit the terminal via door 7, and you’ll see the multi-story carpark out ahead of you. Walk towards that, and when you’re almost there veer off to your right. You’ll see another shuttle/taxi zone outside doors 1 and 2.
- This is where your driver will park to meet you.
DOMESTIC ARRIVALS
- If you arrive on a domestic flight (from Auckland, Wellington or Queenstown), it’s a short walk to door 1.
- You can walk through the terminal, or outside the building. Your driver will park there to meet you.
REGIONAL ARRIVALS
- If you arrive on a regional flight (from one of NZ smaller cities), congratulations! You have the shortest walk to find your driver.
- Collect your bags and walk straight out door 1. Your driver will park there to meet you.
LOST? GET IN TOUCH.
- IF YOUR PLANS CHANGE: Email/text us asap
- PHONE/WhatsApp: +64278877701
- EMAIL: hello@nzlookshuttles.co.nz
- WE CHAT: nzlookshuttles
tell us when things change
- We only send a driver when we’re expecting passengers.
- If you miss your plane, or it’s cancelled, you need to notify us ASAP.
- We track ALL flights, so we’ll know if your plane is just running late.
- If you don’t notify us of any changes, and you arrive on a different flight or on a different day, a driver might not be there.
WHAT TO DO WHEN THINGS DON'T GO TO PLAN
Email/phone/text us as soon as you know there is a delay.
We get it:
- Flights are cancelled
- People miss flights
- Customs can take FOREVER
- Bags go missing
Our drivers can be very resourceful if they know there’s an issue, but if we don’t know, we can’t help.