All arrivals
- Our drivers park outside doors 1 & 2 at the Regional end of the terminal.
- If you have a short wait for us, there are facilities inside, and seating both inside and outside door 1.
REGIONAL ARRIVALS
If you arrive on a regional flight, congratulations! You have the shortest walk to find your driver. Collect your bags and walk straight out door 1. Your driver will park there to meet you.
DOMESTIC ARRIVALS
If you arrive on a domestic flight, it’s a short walk to door 1. You can walk through the terminal, or outside the building. Your driver will park there to meet you.
INTERNATIONAL ARRIVALS
If you arrive on an international flight, it’s a 2-3 minute walk to door 1.
Exit the terminal via door 7, and you’ll see the multi-story carpark out ahead of you. Walk towards that, and when you’re almost there veer off to your right. You’ll see another shuttle/taxi zone outside doors 1 and 2. This is where your driver will park to meet you.
LOST? GET IN TOUCH.
- IF YOUR PLANS CHANGE: Email/text us asap
- PHONE/WhatsApp: +64278877701
- EMAIL: hello@nzlookshuttles.co.nz
- WE CHAT: nzlookshuttles
tell us when things change
- We only send a driver when we’re expecting passengers.
- If you miss your plane, or it’s cancelled, you need to notify us ASAP.
- We track ALL flights, so we’ll know if your plane is just running late.
- If you don’t notify us of any changes, and you arrive on a different flight or on a different day, a driver might not be there.
WHAT TO DO WHEN THINGS DON'T GO TO PLAN
Email/phone/text us as soon as you know there is a delay.
We get it:
- Flights are cancelled
- People miss flights
- Customs can take FOREVER
- Bags go missing
Our drivers can be very resourceful if they know there’s an issue, but if we don’t know, we can’t help.